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Auto-Trend Repairs and Service Information Forums -> Tesla -> $60k Tesla Model 3 with only 5k miles suffers Catastrophic Failure While Parked!
Post Info TOPIC: $60k Tesla Model 3 with only 5k miles suffers Catastrophic Failure While Parked!
SELLC


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$60k Tesla Model 3 with only 5k miles suffers Catastrophic Failure While Parked!
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Whatever you call the opposite of a Christmas miracle befell our long-term Model 3last Wednesday. Our staff photographer, Michael Simari, was at his parents' home for a holiday gathering in suburban Detroit with the Model 3 parked outside when he received an ominous push notification from the Tesla app that the car had "suffered a failure and will no longer drive." Welcome to the connected, digital era of automobiles?

Not only is this the first time we've ever had a long-term car suffer a catastrophic failure while parked, it's also an extraordinarily rare case of any car leaving us stranded, something unacceptable for any new vehicle, particularly one that costs $57,690 and with merely 5286 miles on the odometer. Even our problem-prone Alfa Romeo Giulia Quadrifoglio was at least able to limp to the dealer following each one of its numerous issues.

Impressively, even on Christmas Day, Tesla roadside assistance got a tow truck to us in about a half hour, which brought the car to the closest service center: Toledo, Ohio, because Tesla isn't allowed to operate company-owned service centers in Michigan. That's only about an hour away from our Ann Arbor, Michigan, headquarters, far closer than when we had a long-term Model S in 2015 and 2016, which had to be serviced nearly three hours away in Cleveland, Ohio. However, the dramatic increase in Tesla's sales since then has no doubt worked to degrade the service experience. Back in those days, the flatbed to pick up our car would be carrying a loaner Model S to drive while ours was away for service. This time, there was no offer of a loaner or any kind of temporary transportation, such as the Uber rides that we've heard have been proffered to some others in similar situations.Our opinion on the service experience hasn't improved much in the subsequent days. We heard back on the afternoon of the 26th that our car was in the queue to be diagnosed, but there was no time frame given for how long that might take. After a two-day wait, we were informed that there are issues with the rear drive unit, the pyrotechnic battery disconnect, and the 12-volt battery and that they are waiting for parts. Again, no estimated time was given for when we might be able to cease scrambling for backup transportation.

Notably, there had been no earlier warning messages that anything was amiss prior to the failure. The only oddity was that when at a nearby Supercharger earlier that day, the car was charging at only 50 kW, which is far lower than the usual 150-kW peak. Initially, we were sharing a stall with another car, which reduces the charging rate, so we moved to an empty one to see if the power level would increase. But it didn't. We were just about to download the latest software update (2019.40.50.1) but hadn't yet done it, so that didn't have anything to do with it.

After that slow-charging experience, the car was driven 10 miles to the holiday party where it sat for about an hour and a half before the notification of doom.

We'll keep updating this story through our car's repair and return.

https://www.yahoo.com/autos/tesla-model-3-suffered-catastrophic-185000764.html



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SELLC


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Wanted to quote the article above for our future reference but this Model three was located in Michigan (near me).

It is also a car that is being reviewed by Car & Driver! LOL, so we are curious if Tesla will sway them to change or delete their post which is why it's important we preserve it's original format and wording.

But can you imagine all that BS!? You pay $60k for a new Tesla Model 3 and before it even clicks off 6k miles it dies while parked? LOL! Then to make it worse, there are no Tesla Dealers or Tesla owned service centers in Michigan so the car had to be towed to Ohio for service! The down time alone would be enough to drive anyone nuts! Makes you wonder if they deliver the vehicle back to the owner once it is fixed? Or does the owner have to make their way to the service facility?

It is this kind of thing that I am talking about, Tesla does not have the infrastructure to maintain the cars they are making! Sure Elon Musk, Tesla and most of the liberal media brag up their couple of gigantic manufacturing plants, but that does very little to maintain the vehicle thru it's warranty life! Plus, as Tesla makes more and more of them - the need for service and warranty work will only increase! Could a major recall put Tesla under for good? That is a question everyone should ask themselves because this Car and Driver article brings to light another very real practicality issue for anyone thinking of purchasing a Tesla for their daily driver!



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Rastus


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Yeah well...

Any new technology will take real-world road-miles & time to sort out.

Anything that's "electric" has a limited lifespan.

I still rather Elon Musk making an effort to reduce human pollution, than Mr.Trumpdt & Mr.Putin placing AI controlled nukes into the atmosphere... F*** me...What a crock"o"shyte.

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So you dont feel Elon Musk putting his roadster in orbit was pollution?

And I guess all that rocket fuel Space X burns isnt polluting?

I think people are more tired of the double standard liberal climate activist seem to promote. 



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Shawnee_B


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That sux

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SELLC


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Rastus wrote:



Anything that's "electric" has a limited lifespan.

 

Yes, in this case - 5,286 miles... hmm



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Rastus


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SELLC wrote:
Rastus wrote:



Anything that's "electric" has a limited lifespan.

 

Yes, in this case - 5,286 miles... hmm

 

LOL, very true !

For "passers-bye" reading here, think of "anything" electric as a light-bulb, & the last time you used "it", was the last time it worked.

As for the worlds politicians ?....Clean out the swamp !!! Or there won't be a swamp left to clean.

No nukes is good nukes.



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The original post has been updated, and the timing is not purely coincidental... Tesla realized that it was a vehicle being reviewed by Car & Driver and thus gave them preferential treatment. I guess we will have to wait and see come January 2nd, but I can't help but to assume if this were any one of the MANY angry Tesla owners I see on Twitter chasing down Elon Musk, there would have been no such preferential treatment. 

UPDATE 12/31/19, 10:00 a.m.: Although its possible the timing is purely coincidental, the service department at Teslas Toledo, Ohio, facility contacted C/D within three hours of this story's initial publication, offering a loaner car, a rental, or $100 per day in Uber credit while our Model 3 is in the shop. They also said parts are on the way and the car will be ready for us on Thursday (January 2). We will provide full details of the outcome of the car's repair and its return to our long-term fleet as they become available.

https://www.yahoo.com/autos/tesla-model-3-suffered-catastrophic-185000764.html



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